Question 1

What's included in the shipping line?

Accepted Answer

Shipping covers ocean freight and handling to the destination port. It does not include customs duties, local taxes, or final clearance fees.

Question 2

RoRo vs Container—what's right for me?

Accepted Answer

RoRo is more affordable and faster but exposes vehicles to weather. Container shipping provides enclosed protection, ideal for high-value cars or shipping multiple vehicles.

Question 3

How accurate are the estimates?

Accepted Answer

Estimates are based on typical shipping routes and current rates. Final costs may vary slightly due to seasonal demand, port fees, and carrier availability.

Question 4

Can I pay in local currency?

Accepted Answer

All transactions are in USD. We provide local currency estimates for reference, but final payment is in USD at the current exchange rate.

Question 5

How are dealers verified?

Accepted Answer

All dealers submit business licenses, undergo background checks, and are rated by customers. Only verified dealers can list inventory.

Question 6

What if my country/port isn't listed?

Accepted Answer

Contact us! We're expanding to new markets regularly and can provide custom quotes.

Question 7

Who handles customs clearance?

Accepted Answer

Buyers are responsible for customs clearance, duties, and local taxes in their destination country. We provide documentation to facilitate this process.

Question 8

How does the 48-hour price lock work?

Accepted Answer

Once you lock a price, the estimate is guaranteed for 48 hours, giving you time to finalize your decision without price fluctuations.

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